S12 Pro Breast Pump Replacement Parts
Some breast pump accessories do need replacing regularly to maintain performance. If you notice that your pump seems to have lost suction, the first thing you should do is take a look at your parts, particularly the valves, and inspect for wear, fraying, or stretching and replace if needed.
1. Diaphragm and duck valves need to be replaced every 3 months;
2. Backflow linker and flange shields need to be replaced every 6 months
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The time frame of order delivery is divided into two parts:
●Processing time: 1-2 business days
●Shipping time: 3-8 days (excluding weekends and holidays).
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30 Days Guarantee Learn more
We stand behind our products. If you don’t love it, exchanges and returns are available in 30 days.30-Day No-Reason Return Policy
Momcozy offers a 30-day no-reason return policy for unused and unopened products with intact packaging. Returns must include all original accessories and proof of purchase. Customers are responsible for return shipping costs, and original shipping fees are non-refundable. Clearance items and non-Momcozy branded products are excluded from this policy.
Exchange Policy
Non-Quality Issues: Within 30 days of receipt, unused products may be exchanged for reasons such as size mismatch, with the return shipping cost to be borne by you.
Quality Issues: If a product is damaged due to quality issues within the warranty period, please contact our customer service team for assistance. They will provide you with a solution that best suits your needs.
If you have any problems or malfunctions during use, please contact us at support@momcozy.com, and please allow up to 24 business hours for a response to your question.
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1 Year Warranty Learn more
At least 1 Year* Warranty Guarantee PolicyAt Momcozy, we want you to feel confident in your purchase. That's why we offer a 1-year warranty (2 years in EU) on most products with batteries, covering normal wear and tear. Simply keep your proof of purchase and contact us if you experience any issues within the warranty period. We'll work with you to find a solution, whether it's a repair, replacement, or refund.
Some exclusions apply, such as damage caused by misuse or unauthorized modification. For more details, please see our full warranty policy.
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